The rapid rise of global e-commerce in areas such as online retailing combined with high urban density and elevated customer expectations for shorter delivery times had led to a shift in the way companies measure success. To meet customer demands within e-commerce and attain their business goals, retail companies and manufacturers are turning to new material handling and automated solutions.

These automation solutions are known to offer many advanced benefits, including decreasing labor costs, minimizing downtime while maximizing performance and improving operational efficiency. Automated Guided Vehicles (AGV) are a type of automation solution that eases the increasing pressure that is felt by online retailers to get orders out to customers more efficiently while reducing fulfillment costs. Traditionally, AGVs were employed in manufacturing systems, but thanks to these numerous benefits, industries such as manufacturing, hospitality, transportation, logistics and healthcare are taking note.

But the question that many ask is, are AGVs beneficial for both employees and businesses? Let’s starts with the employee side of things.